Last updated 26/03/2025

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As soon as you place an order, you will receive a confirmation email, and our team will begin processing it to ensure you receive your package as quickly as possible.

If your order does not arrive within the estimated delivery time outlined below, please contact us with your order number, and we will review your order history to solve your issue.

We are not responsible for delivery issues resulting from incorrect shipping addresses provided by the customer at checkout.

Please note: During high-demand periods such as product launches, Black Friday, and the holiday season, shipments may experience delays due to increased order volumes.

If you wish to cancel an order, please contact us at dtacrew.business@gmail.com as soon as possible because cancellations are only available for orders that have not yet been fulfilled.

 

Shipping Fees & Delivery Times

Italy (Shipped via Poste Italiane)

• Standard Shipping (4 business days): €4.99 | Free on orders over €80

• Express Shipping (1-4 business days): €7.40 | Free on orders over €100​

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EU Union Countries (Shipped via UPS)

• Standard Shipping (3-6 business days): €14.99 | Free on orders over €160

 

United Kingdom (Shipped via UPS)

•  Standard Shipping (4-7 business days): €14.99 | Free on orders over €160

• UK deliveries may experience additional delays due to customs clearance procedures.

 

Switzerland, Liechtenstein, Canary Island and Norway (Shipped via UPS)

• Standard Shipping (4-7 business days): €20.99 | Free on orders over €160

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Turkey and Iceland (Shipped via UPS)

• Standard Shipping (5-8 business days): €45.99 | Free on orders over €200

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Malta (Shipped via UPS)

• Standard Shipping (3-6 business days): €30.99 | Free on orders over €160

 

North America (Shipped via UPS)

• USA and Canada (5-10 business days): €37.50 | Free on orders over €200

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Rest of the World (Shipped via UPS)

• Standard Shipping (5-10 business days): €40,99

 

For Non- EU countries not explicitly listed, shipping costs €14.99, with free shipping on orders over €160.

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Customs & Import Fees

Orders shipped outside the EU may be subject to customs duties or import taxes. These charges are determined by the destination country and are the responsibility of the customer. If applicable, UPS will notify the recipient, and payment must be made before the package is released.

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For any questions about customs or shipping, please contact us at dtacrew.business@gmail.com